Yes, we provide free sample pack which is a random mix of metallic labels and 3D transfer labels including 1color,2 colors, 3 colors and full color. It provides good insight on the quality and variety of our products.

Please keep in mind that due to the volume of sample requests, we do not cover the shipping charge for free sample pack.

Moreover, due to the screen-print we use, we can not offer custom design samples, but our MOQ is 100pcs only, so you can easily oder some labels of your design at low cost to see how they looks!

You can change or cancel your order anytime before you approve your proofs. Please note that after you approve the proof you cannot change or cancel the order.

In order to ensure the best printing effect , please be sure to provide design files in vector graphics.

A vector graphics file is an image that can be made infinitely large or small without losing quality.

Common vector file types include AI ( Adobe Illustrator),. CDR(CorelDraw), and PDF (Portabel Document Format).

If you really don't have a vector file, please try your best to provide high-resolution image. The ideal image resolution is at least 150 dpi.

If you really cannot provide high-definition image over 150 dps, you can click here to choose our "Redraw service", and our designers will help you redraw your artwork.

Size changes may be necessary to make sure your artwork's original proportions are maintained.

If the size you fill in does not match the actual size ratio of your artwork, we will scale it according to the longer side at default.

Our UV transfer labels can work on curved surface very well.

But our metallic labels have a certain degree of stiffness, if applied on a curved surface, there will be the possibility of warping.

Therefore, we don't recommend using our metallic labels on curved surfaces.

Our UV transfer labels are printed by screen printing, so the label with gradient color cannot be printed directly.

Therefore, if your label captains gradient colors, we need to use Heidelberg's offset press to make it. Therefore, it is best that the quantity can reach more than 1000 pieces per label, otherwise the price will be very expensive.

We aim to be within 10 percent of your requested order amount. It's more likely there will be extra units in your shipment. But, if your order is short, contact us and we will rush a reprint of the missing units.

Our UV transfer labels are printed by screen printing, so the label with gradient color cannot be printed directly.

Therefore, if your label captains gradient colors, we need to use Heidelberg's offset press to make it. Therefore, it is best that the quantity can reach more than 1000 pieces per label, otherwise the price will be very expensive.

No, currently we have not found a glue that is suitable for waxed surfaces. Therefore, if the surface of your product is waxed, our labels may not meet your needs.

Typically, our production time is 5-7 business days.

Please note, different from ordinary labels, the transfer label process is very complicated, and in order to avoid the color difference issue, our transfer labels are all screen printing, not digital printing.

Therefore, each label needs to make a plate and prepare spot color inks, which leads to need for more time for production.

In average most labels arrive within the periods stated below:

Standard Shipping:

North America : 8-12 days

Europe: 6-9 days

Oceania: 9-15 days

Asia: 4-6 business days

Rest of the world: 8-12 days

Fast Shipping:

North America: 3-5 days

Europe: 3-5 days

Oceania: 5-7 days

Asia: 2-4 days

Rest of the world: 4-7 days

Note: Please remind that this does not include the production times mentioned above.

Yes, for international orders we offer Fedex/DHL fast express for your choice.

It's best to view delivery dates after entering your address on checkout for the most up-to-date and accurate options. Delivery dates vary depending upon the products you're buying, order size and shipping destination.

Please note, upgraded delivery prices will vary based on location and can be viewed during checkout.

Yes we do. Plus, all orders are shipping with tracking no matter which country they are shipping to.

The shipping charge is calculated by your order and destination, so you will be able to see it at checkout page.

If there's quality problem with your order, please contact us and we will replace any defective units for free.

Just contact us and attach a photograph or video that indicates the problem and we will address it accordingly.

Yes, for international orders we offer Fedex/DHL fast express for your choice.

It's best to view delivery dates after entering your address on checkout for the most up-to-date and accurate options. Delivery dates vary depending upon the products you're buying, order size and shipping destination.

Please note, upgraded delivery prices will vary based on location and can be viewed during checkout.